The useless performance review

We are at that time of the year – mid-year reviews. When I think about managing people, especially those who might have been in the workplace for a longer period of their life or even Gen Z or Millennials, I believe more and more how antiquated performance reviews are. I’ve always thought they are simply a legal document, a CYA so if you need to lay someone off or fire them, it provides the documentation to do so. It is for those “gotcha” moments. And, I understand we live in a litigious society and we’ve evolved to this place where that documentation is needed.

When I think of my Dad in the workplace, I know he worked hard and he didn’t care about promotions and fancy titles or offices with doors. When he worked the day shift, he was home at night for dinner and would attend my softball or soccer games. When he worked the night shift, he would make me breakfast or kiss me goodbye as I came home from school as he left for work. And those days he worked graveyard, I didn’t really see him at all. I don’t think he cared about meet expectations, exceeded expectations or needs improvement. I think he just wanted to come in, do his job and get on with his life – focus on the things he really valued.

Today’s “blue collar workers” are those in the office. With technology and dynamic economy, the blue collar worker is one who works 8 – 5, with an hour for lunch, sits at a desk, manipulating spreadsheets, writing reports or creating slide decks. They are presenting, selling an idea or project, and pretend that this latest “gadget” is something they about which they are passionate – until they move to a new job and then they start drinking the kool-aid there.

In today’s dynamic workplace, I wonder what value performance reviews offer. I graduated from high school, college, completed a master’s degree, why do I continue to need to be graded – and if I do need to be graded, am I being graded on anything that really matters?

What I feel is lacking in performance reviews is motivating people to perform well based on what will matter at the end of a lifetime. Do you take a moment and congratulate someone on balancing their personal and professional commitments well? Do we celebrate when someone took a moment to step back to bring others along, to help a colleague be successful and build up the team? We measure results, but we don’t always take a moment to acknowledge and appreciate the moments, the moments when someone showed kindness, consideration and gave a person a break for having a bad day.

I am a believer the results will come when you unite a team around the common goal – and the team knows they are there for each other, that each member is more concerned about the others success then their own. So what if we switched the narrative from an individual performance review to a team review? We started to communicate that we want more unity rather than individualism? To show we really believed everyone can lead from their chair and can lead in moment?